Terms & Conditions
Participants must be at least 18 years of age and agree to adhere to the health and wellness guidance provided by Aurah Health's coaches.
Participants are expected to be receptive to coaching, engage with new health practices, and honor their personal commitments throughout the program.
Punctuality for scheduled sessions is mandatory, with the expectation that participants will begin and end each session on time.
Term/Termination
The duration of the Healthy Habit Challenge is fixed at two months, either party may terminate this agreement with five days' prior written notice.
Non-disclosure,
Non-solicitation & Privacy
The Health Coach is not acting in the capacity of a doctor, nurse, registered dietician, psychologist, therapist or other healthcare professional. The Client has chosen to work with the Coach and understands that the information received should not be a substitute for medical advice.
All communication between the Coach and the Client, is held in the strictest confidence except for circumstances in which Coach believes the Client is at risk of serious bodily injury to self or another. In such cases, the Coach has a professional obligation to reveal some information (only on a need-to-know basis) about a Client’s case.
Refund Policy
All payments for the Aurah Healthy Habit Challenge are final and non-refundable.The
only exception to this policy is if the Healthy Habit Challenge cohort is cancelled by Aurah. In such a case, participants will receive a full refund.
No refunds will be provided for any other reason, including non-participation, personal circumstances, or dissatisfaction with the program.
Participants are encouraged to carefully consider their commitment to the full 8-week duration of the program before enrolling. The success of the program and the integrity of the community depend on the consistent participation and engagement of all members.
Payment for the program can be made in one or two installments.
For those opting for two installments, the first installment is due at the time of registration.
The second installment will be automatically charged 4 weeks after the initial payment. It is the participant's responsibility to ensure that payment details are current and that the transaction can be successfully completed.
Failure to pay the second installment on time will result in automatic removal from the program.
Refunds and Cancellations
Refunds and order cancellations
Refund Policy
All payments for the Aurah Healthy Habit Challenge are final and non-refundable.The
only exception to this policy is if the Healthy Habit Challenge cohort is cancelled by Aurah. In such a case, participants will receive a full refund.
No refunds will be provided for any other reason, including non-participation, personal circumstances, or dissatisfaction with the program.
Participants are encouraged to carefully consider their commitment to the full 8-week duration of the program before enrolling. The success of the program and the integrity of the community depend on the consistent participation and engagement of all members.
Payment for the program can be made in one or two installments.
For those opting for two installments, the first installment is due at the time of registration.
The second installment will be automatically charged 4 weeks after the initial payment. It is the participant's responsibility to ensure that payment details are current and that the transaction can be successfully completed.
Failure to pay the second installment on time will result in automatic removal from the program.